Description

Employer: The Denby Pottery Company Ltd

IT TECHNICIAN/ADMINISTRATOR

Denby Pottery is the UK’s No. 1 informal tableware brand, synonymous with quality and award-winning product design and having a strong brand name with an impressive customer base.

Our small and very busy IT department is now looking to complement the team with an interesting new role which will assist the existing IT team and combine technical support with departmental administration.

This role will suit someone who has experience in IT , possessing sufficient skills to assist in many of the day-to-day technical support issues e.g. repairs, upgrades, software setup and configuration. The role will be the dedicated point of access for user support groups and will monitor scheduled system activities. Further training will be given, but will ultimately require extensive knowledge of the corporate and desktop solutions.

In addition, the role will be responsible for all general administration within the department, including monitoring contracts and ordering and stock control of equipment, materials and consumables with relevant invoice reconciliation etc.

Clearly you will have to be a very well organised individual with excellent administrative and interpersonal skills and have the interest and capacity to absorb the technical IT requirements. Experience of hardware and software maintenance, Windows operating systems and Lotus Notes would be a distinct advantage, as would knowledge of ERP/Retail systems.